Ordering

We of course have our online store as well as having everything in our high street store, if you would like to see it in person first . If you would prefer to talk to someone before making a purchase or would like to order in an alternative way please contact us by:

Telephone
+44 (0) 1549 402229

E-mail
sstc@live.co.uk

By Post
The Sutherland Sporting Tweed Co.
Main Street
Lairg
Sutherland
IV27 4DB
Scotland

We aim to post all item within 48 hours of receipt of your order and payment. Please note, we only post Monday - Friday (excluding bank holidays).

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Payment

Once your basket has the item/s you wish to purchase in it, simply head to the check out. Here you can securely pay via PayPal or via a debit or credit card. All items are inclusive of VAT.

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UK Postage

There is flat rate of
£6.95 postage that will be applied at the check out. We use the Parcel-force courier service which operates Monday-Friday. Our items our always sent through their 24hr tracked and signed service. However, being up in the highlands this can actually take up to a few days. A tracking number will be provided once the order has been processed.

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Worldwide Postage

We are happy to ship our items anywhere in the world. However if you are a NON UK resident when shopping in our online store, as the size and weight of the items vary hugely we cannot offer a standard price for international postage.

You therefore have two options:
1. email us for a quote prior to completing your order
2. complete the order as if you lived in the uk and we will send you a PayPal invoice for the extra postage if required.

Once we have sent you the invoice, you will have a week to pay the additional postage costs. If it is not paid within this time frame we will refund the whole order. If you would still like the item, let us know and we can send an invoice again for the whole order.

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Returns & Exchanges

If you are not totally satisfied with your purchase or have simply ordered the wrong size. Please return the item/s within 14 days to us in the same condition you received it/them for an exchange or refund. Please note that we are not responsible for the return postage costs.
If you are requiring an exchange not just a return, you will also be responsible for the postage of the replacement item.

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Descriptions

Every effort has been made to ensure that the specifications, descriptions and photos of the products are accurate. However, variation may occur in colour as to your personal brightness and contrast settings on your computer screen.

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Availability

Although our online store is always kept up to date, there can be the odd occasion where something is out of stock. Therefore all products are subject to availability.


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We are more than happy to help if you have any queries.

Just get in touch by:

email -
sstc@live.co.uk or
telephone - (uk) 0 1549 402229

Thank you


© The Sutherland Sporting Tweed Company, Main Street, Lairg, IV27 4DB - tel/fax (uk) 01549-402229 Contact Us